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Library Cards & Borrowing Privileges

Borrowing Privileges - The Alberta Library (TAL)

Type of Material
Loan Period
Max Renewals
Fines per item
UAlberta Books & Periodicals

2 weeks

4* $1.00/day
Specialized materials (multimedia, sound recordings, gov't docs, microform, curriculum, etc) Varies (check with library). Some specialized material may not be available to visitors. 4* $1.00/day
UAlberta Course Materials No Loan None n/a
Placing Holds: Yes, TAL card holders may place holds on materials from any NEOS Library that is also a TAL member library (some exceptions apply).

Number of items that can be borrowed: 30

Renewal: UAlberta/NEOS items,can be renewed four times if no other user needs the item. If you still need material after your renewal limit has been reached, you will need to bring the material back to a UAlberta/NEOS Library Service Desk. It will then be discharged, and you may sign out the material again.

*When items are overdue, your account will be blocked and you will not be able to renew online. If you need assistance with renewing a book , please call 780-492-4174 / Augustana: 780-679-1156.

Fines

Fines are charged at the rates outlined in the table above to a maximum of $31.00 per item.

Suspension of Borrowing Privileges

Borrowing privileges will be suspended: when items on loan are overdue (starting on the first day they are overdue) or when bills/accruing fines total over $50.00.

Lost Book Charge

Before paying a lost book charge, it's a good idea to contact the owning library first to determine whether the book may have been returned without being discharged, and for material belonging to non-U of Alberta Libraries, to determine policies and procedures regarding payment for lost books. Lost book charges for books owned by non-UAlberta NEOS Libraries must be paid to the owning library.

For UAlberta material, there will be a charge of $150.00 for each lost item. If a lost item is found and returned after a lost book charge has been paid, a refund will be issued up to one year after payment of the lost book charge. The found material must be returned directly to a Service Desk before initiating the refund process. $31.00 late fines will still apply.

Other Charges

  • Discretionary fine (for breach of regulations, abuse of privileges, etc): $50.00
  • NSF Cheque Charge: $25.00
  • Rebinding/repair charges for items returned damaged: Charges will vary

Avoiding Fines:

  • Return materials on time
  • Check your date due slip or My Account
  • Check your email for Due Date notices
  • Renew material online at www.library.ualberta.ca/my account or by calling the library at 780-492-4174
  • Plan for out of town stays by returning material that might be recalled before you leave

Paying Fines and Lost Book Charges:

Note: please have your library card barcode information ready in order to pay fines. Fines may be paid at most NEOS Libraries. Lost book charges must be paid at the library owning the book. Fines payments are not accepted at UAlberta Library Service desks. Below are the options for paying Library fines at UAlberta Libraries:

  • InfoLink: Cash or ONEcard payment can be made in-person at all six (6) InfoLink locations. Credit or debit card payment is also available at the InfoLink ONEcard Service Centre (HUB mall) and the InfoLink Desk at Student Life Central (Lower Level SUB). Note: if paying with debit or credit card, $5.00 minimum required. Please refer to InfoLink website for hours of operation.
  • By Mail: Cheques should be made payable to University of Alberta Library and include your ONEcard/Library Barcode Number or Student ID Number on the back of the cheque. If your cheque does not already include your current address and telephone number, include this information on the cheque as well. Mail cheque to:

Financial Systems and Analysis Office
University of Alberta Library
5th Floor, Cameron Library
University of Alberta
Edmonton, AB T6G 2J8

  • By Phone: Credit card payments can be made be by phone by calling Library Financial Services and Analysis Office at 780-492-6305, Mon-Fri, 8:30-4:00. If you leave a voicemail, provide only your name and phone number. Do NOT leave your credit card number on the voicemail. FSA will normally return calls on the same day, except for messages left towards the end of business hours.

Fine Appeals: If you feel your fine is not valid, please submit a Fines Appeal Form.


Borrower Cards for members of The Alberta Library (TAL)

TAL card - free

Obtain a TAL card at your home library OR at a UAlberta Service Desk. Your TAL card provides the following privileges:

  • Membership term: 1 year - with valid photo ID and proof of current Canadian address (a driver's license is ideal)
  • Borrow 30 items from UAL collection. Borrowed items can be returned at any TAL member library.

Borrow items from other NEOS libraries with the exception of:

  1. Alberta Innovates - Technology Futures (AITF)
  2. Alberta Health Services
  3. Covenant Health Group
  4. Newman Theological College
  5. Vanguard College

To borrow from these listed above, you need to register with each individual library.

To keep track of your library materials, holds, and fines, please use My Account.

Access to Online Resources

TAL visitors to UAlberta Libraries may access library licensed online resources on-site only. To access online resources via library computer terminals or via the UAlberta wireless network, obtain a Temporary Network ID by presenting your photo ID with proof of a Canadian address at any library Service Desk.

For more info see: Temporary Network IDs.

Library Privileges & Responsibilities

Use of the University Library is a privilege with associated responsibilities for all clients. Within the parameters of the policies, no user should be unduly disadvantaged through the use or abuse of the library by another client, whatever the client group.

Community Expectations

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