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Our Chat transcripts are stored securely on the chat provider's server (springshare.com). Chat interactions are being used periodically to evaluate the quality of this service and for statistical and research purposes. All transcripts are deleted after 1 year. With any questions or concerns about this policy, please contact Trish Chatterley.
Chat Hours
| April 2024 | ||||||
|---|---|---|---|---|---|---|
| Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
1 Chat Service Closed | 2 Chat Service 8am – 8:30pm | 3 Chat Service 8am – 8:30pm | 4 Chat Service 8am – 8:30pm | 5 Chat Service 8am – 5pm | 6 Chat Service 10am – 4:30pm | |
7 Chat Service 10am – 4:30pm | 8 Chat Service 8am – 8:30pm | 9 Chat Service 8am – 8:30pm | 10 Chat Service 8am – 8:30pm | 11 Chat Service 8am – 8:30pm | 12 Chat Service 8am – 5pm | 13 Chat Service 10am – 4:30pm |
14 Chat Service 10am – 4:30pm | 15 Chat Service 8am – 8:30pm | 16 Chat Service 8am – 8:30pm | 17 Chat Service 8am – 8:30pm | 18 Chat Service 8am – 8:30pm | 19 Chat Service 8am – 5pm | 20 Chat Service 10am – 4:30pm |
21 Chat Service 10am – 4:30pm | 22 Chat Service 8am – 8:30pm | 23 Chat Service 8am – 8:30pm | 24 Chat Service 8am – 8:30pm | 25 Chat Service 8am – 8:30pm | 26 Chat Service 8am – 5pm | 27 Chat Service 10am – 4:30pm |
28 Chat Service Closed | 29 Chat Service 8am – 5:30pm | 30 Chat Service 8am – 5:30pm | ||||
| May 2024 | ||||||
|---|---|---|---|---|---|---|
| Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
1 Chat Service 8am – 5:30pm | 2 Chat Service 8am – 5:30pm | 3 Chat Service 8am – 4:30pm | 4 Chat Service Closed | |||
5 Chat Service Closed | 6 Chat Service 8am – 5:30pm | 7 Chat Service 8am – 5:30pm | 8 Chat Service 8am – 5:30pm | 9 Chat Service 8am – 5:30pm | 10 Chat Service 8am – 5:30pm | 11 Chat Service 10am – 4:30pm |
12 Chat Service 10am – 4:30pm | 13 Chat Service 8am – 5:30pm | 14 Chat Service 8am – 5:30pm | 15 Chat Service 8am – 5:30pm | 16 Chat Service 8am – 5:30pm | 17 Chat Service 8am – 5:30pm | 18 Chat Service 10am – 4:30pm |
19 Chat Service 10am – 4:30pm | 20 Chat Service Closed | 21 Chat Service 8am – 5:30pm | 22 Chat Service 8am – 5:30pm | 23 Chat Service 8am – 5:30pm | 24 Chat Service 8am – 5:30pm | 25 Chat Service 10am – 4:30pm |
26 Chat Service 10am – 4:30pm | 27 Chat Service 8am – 5:30pm | 28 Chat Service 8am – 5:30pm | 29 Chat Service 8am – 5:30pm | 30 Chat Service 8am – 5:30pm | 31 Chat Service 8am – 5:30pm | |
| June 2024 | ||||||
|---|---|---|---|---|---|---|
| Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
1 Chat Service 10am – 4:30pm | ||||||
2 Chat Service 10am – 4:30pm | 3 Chat Service 8am – 5:30pm | 4 Chat Service 8am – 5:30pm | 5 Chat Service 8am – 5:30pm | 6 Chat Service 8am – 5:30pm | 7 Chat Service 8am – 5:30pm | 8 Chat Service 10am – 4:30pm |
9 Chat Service 10am – 4:30pm | 10 Chat Service 8am – 5:30pm | 11 Chat Service 8am – 5:30pm | 12 Chat Service 8am – 5:30pm | 13 Chat Service 8am – 5:30pm | 14 Chat Service 8am – 5:30pm | 15 Chat Service Closed |
16 Chat Service Closed | 17 Chat Service 8am – 5:30pm | 18 Chat Service 8am – 5:30pm | 19 Chat Service 8am – 5:30pm | 20 Chat Service 8am – 5:30pm | 21 Chat Service 8am – 4:30pm | 22 Chat Service Closed |
23 Chat Service Closed | 24 Chat Service 8am – 5:30pm | 25 Chat Service 8am – 5:30pm | 26 Chat Service 8am – 5:30pm | 27 Chat Service 8am – 5:30pm | 28 Chat Service 8am – 4:30pm | 29 Chat Service Closed |
30 Chat Service Closed | ||||||
| July 2024 | ||||||
|---|---|---|---|---|---|---|
| Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
1 Chat Service Closed | 2 Chat Service 8am – 5:30pm | 3 Chat Service 8am – 5:30pm | 4 Chat Service 8am – 5:30pm | 5 Chat Service 8am – 4:30pm | 6 Chat Service Closed | |
7 Chat Service Closed | 8 Chat Service 8am – 5:30pm | 9 Chat Service 8am – 5:30pm | 10 Chat Service 8am – 5:30pm | 11 Chat Service 8am – 5:30pm | 12 Chat Service 8am – 5:30pm | 13 Chat Service 10am – 4:30pm |
14 Chat Service 10am – 4:30pm | 15 Chat Service 8am – 5:30pm | 16 Chat Service 8am – 5:30pm | 17 Chat Service 8am – 5:30pm | 18 Chat Service 8am – 5:30pm | 19 Chat Service 8am – 5:30pm | 20 Chat Service 10am – 4:30pm |
21 Chat Service 10am – 4:30pm | 22 Chat Service 8am – 5:30pm | 23 Chat Service 8am – 5:30pm | 24 Chat Service 8am – 5:30pm | 25 Chat Service 8am – 5:30pm | 26 Chat Service 8am – 5:30pm | 27 Chat Service 10am – 4:30pm |
28 Chat Service 10am – 4:30pm | 29 Chat Service 8am – 5:30pm | 30 Chat Service 8am – 5:30pm | 31 Chat Service 8am – 5:30pm | |||
| August 2024 | ||||||
|---|---|---|---|---|---|---|
| Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
1 Chat Service 8am – 5:30pm | 2 Chat Service 8am – 5:30pm | 3 Chat Service Closed | ||||
4 Chat Service Closed | 5 Chat Service Closed | 6 Chat Service 8am – 5:30pm | 7 Chat Service 8am – 5:30pm | 8 Chat Service 8am – 5:30pm | 9 Chat Service 8am – 5:30pm | 10 Chat Service 10am – 4:30pm |
11 Chat Service 10am – 4:30pm | 12 Chat Service 8am – 5:30pm | 13 Chat Service 8am – 5:30pm | 14 Chat Service 8am – 5:30pm | 15 Chat Service 8am – 5:30pm | 16 Chat Service 8am – 5:30pm | 17 Chat Service Closed |
18 Chat Service Closed | 19 Chat Service 8am – 5:30pm | 20 Chat Service 8am – 5:30pm | 21 Chat Service 8am – 5:30pm | 22 Chat Service 8am – 5:30pm | 23 Chat Service 8am – 4:30pm | 24 Chat Service Closed |
25 Chat Service Closed | 26 Chat Service 8am – 5:30pm | 27 Chat Service 8am – 5:30pm | 28 Chat Service 8am – 5:30pm | 29 Chat Service 8am – 5:30pm | 30 Chat Service 8am – 4:30pm | 31 Chat Service Closed |
| September 2024 | ||||||
|---|---|---|---|---|---|---|
| Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
1 Chat Service Closed | 2 Chat Service Closed | 3 Chat Service 8am – 8:30pm | 4 Chat Service 8am – 8:30pm | 5 Chat Service 8am – 8:30pm | 6 Chat Service 8am – 5pm | 7 Chat Service 10am – 4:30pm |
8 Chat Service 10am – 4:30pm | 9 Chat Service 8am – 8:30pm | 10 Chat Service 8am – 8:30pm | 11 Chat Service 8am – 8:30pm | 12 Chat Service 8am – 8:30pm | 13 Chat Service 8am – 5pm | 14 Chat Service 10am – 4:30pm |
15 Chat Service 10am – 4:30pm | 16 Chat Service 8am – 8:30pm | 17 Chat Service 8am – 8:30pm | 18 Chat Service 8am – 8:30pm | 19 Chat Service 8am – 8:30pm | 20 Chat Service 8am – 5pm | 21 Chat Service 10am – 4:30pm |
22 Chat Service 10am – 4:30pm | 23 Chat Service 8am – 8:30pm | 24 Chat Service 8am – 8:30pm | 25 Chat Service 8am – 8:30pm | 26 Chat Service 8am – 8:30pm | 27 Chat Service 8am – 5pm | 28 Chat Service 10am – 4:30pm |
29 Chat Service 10am – 4:30pm | 30 Chat Service Closed | |||||
| October 2024 | ||||||
|---|---|---|---|---|---|---|
| Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
1 Chat Service 8am – 8:30pm | 2 Chat Service 8am – 8:30pm | 3 Chat Service 8am – 8:30pm | 4 Chat Service 8am – 5pm | 5 Chat Service 10am – 4:30pm | ||
6 Chat Service 10am – 4:30pm | 7 Chat Service 8am – 8:30pm | 8 Chat Service 8am – 8:30pm | 9 Chat Service 8am – 8:30pm | 10 Chat Service 8am – 8:30pm | 11 Chat Service 8am – 5pm | 12 Chat Service 10am – 4:30pm |
13 Chat Service 10am – 4:30pm | 14 Chat Service Closed | 15 Chat Service 8am – 8:30pm | 16 Chat Service 8am – 8:30pm | 17 Chat Service 8am – 8:30pm | 18 Chat Service 8am – 5pm | 19 Chat Service 10am – 4:30pm |
20 Chat Service 10am – 4:30pm | 21 Chat Service 8am – 8:30pm | 22 Chat Service 8am – 8:30pm | 23 Chat Service 8am – 8:30pm | 24 Chat Service 8am – 8:30pm | 25 Chat Service 8am – 5pm | 26 Chat Service 10am – 4:30pm |
27 Chat Service 10am – 4:30pm | 28 Chat Service 8am – 8:30pm | 29 Chat Service 8am – 8:30pm | 30 Chat Service 8am – 8:30pm | 31 Chat Service 8am – 8:30pm | ||
| November 2024 | ||||||
|---|---|---|---|---|---|---|
| Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
1 Chat Service 8am – 5pm | 2 Chat Service 10am – 4:30pm | |||||
3 Chat Service 10am – 4:30pm | 4 Chat Service 8am – 8:30pm | 5 Chat Service 8am – 8:30pm | 6 Chat Service 8am – 8:30pm | 7 Chat Service 8am – 8:30pm | 8 Chat Service 8am – 5pm | 9 Chat Service 10am – 4:30pm |
10 Chat Service 10am – 4:30pm | 11 Chat Service Closed | 12 Chat Service 8am – 8:30pm | 13 Chat Service 8am – 8:30pm | 14 Chat Service 8am – 8:30pm | 15 Chat Service 8am – 5pm | 16 Chat Service 10am – 4:30pm |
17 Chat Service 10am – 4:30pm | 18 Chat Service 8am – 8:30pm | 19 Chat Service 8am – 8:30pm | 20 Chat Service 8am – 8:30pm | 21 Chat Service 8am – 8:30pm | 22 Chat Service 8am – 5pm | 23 Chat Service 10am – 4:30pm |
24 Chat Service 10am – 4:30pm | 25 Chat Service 8am – 8:30pm | 26 Chat Service 8am – 8:30pm | 27 Chat Service 8am – 8:30pm | 28 Chat Service 8am – 8:30pm | 29 Chat Service 8am – 5pm | 30 Chat Service 10am – 4:30pm |
| December 2024 | ||||||
|---|---|---|---|---|---|---|
| Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
1 Chat Service 10am – 4:30pm | 2 Chat Service 8am – 8:30pm | 3 Chat Service 8am – 8:30pm | 4 Chat Service 8am – 8:30pm | 5 Chat Service 8am – 8:30pm | 6 Chat Service 8am – 5pm | 7 Chat Service 10am – 4:30pm |
8 Chat Service 10am – 4:30pm | 9 Chat Service 8am – 8:30pm | 10 Chat Service 8am – 8:30pm | 11 Chat Service 8am – 8:30pm | 12 Chat Service 8am – 8:30pm | 13 Chat Service 8am – 5pm | 14 Chat Service 10am – 4:30pm |
15 Chat Service 10am – 4:30pm | 16 Chat Service 8am – 8:30pm | 17 Chat Service 8am – 8:30pm | 18 Chat Service 8am – 8:30pm | 19 Chat Service 8am – 8:30pm | 20 Chat Service 8am – 5pm | 21 Chat Service 10am – 4:30pm |
22 Chat Service 10am – 4:30pm | 23 Chat Service 8am – 2:30pm | 24 Chat Service 8am – 12:30pm | 25 Chat Service Closed | 26 Chat Service Closed | 27 Chat Service Closed | 28 Chat Service Closed |
29 Chat Service Closed | 30 Chat Service Closed | 31 Chat Service Closed | ||||
| January 2025 | ||||||
|---|---|---|---|---|---|---|
| Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
1 Chat Service Closed | 2 Chat Service 8am – 5:30pm | 3 Chat Service 8am – 4:30pm | 4 Chat Service Closed | |||
5 Chat Service Closed | 6 Chat Service 8am – 8:30pm | 7 Chat Service 8am – 8:30pm | 8 Chat Service 8am – 8:30pm | 9 Chat Service 8am – 8:30pm | 10 Chat Service 8am – 5pm | 11 Chat Service 10am – 4:30pm |
12 Chat Service 10am – 4:30pm | 13 Chat Service 8am – 8:30pm | 14 Chat Service 8am – 8:30pm | 15 Chat Service 8am – 8:30pm | 16 Chat Service 8am – 8:30pm | 17 Chat Service 8am – 5pm | 18 Chat Service 10am – 4:30pm |
19 Chat Service 10am – 4:30pm | 20 Chat Service 8am – 8:30pm | 21 Chat Service 8am – 8:30pm | 22 Chat Service 8am – 8:30pm | 23 Chat Service 8am – 8:30pm | 24 Chat Service 8am – 5pm | 25 Chat Service 10am – 4:30pm |
26 Chat Service 10am – 4:30pm | 27 Chat Service 8am – 8:30pm | 28 Chat Service 8am – 8:30pm | 29 Chat Service 8am – 8:30pm | 30 Chat Service 8am – 8:30pm | 31 Chat Service 8am – 5pm | |
| February 2025 | ||||||
|---|---|---|---|---|---|---|
| Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
1 Chat Service 10am – 4:30pm | ||||||
2 Chat Service 10am – 4:30pm | 3 Chat Service 8am – 8:30pm | 4 Chat Service 8am – 8:30pm | 5 Chat Service 8am – 8:30pm | 6 Chat Service 8am – 8:30pm | 7 Chat Service 8am – 5pm | 8 Chat Service 10am – 4:30pm |
9 Chat Service 10am – 4:30pm | 10 Chat Service 8am – 8:30pm | 11 Chat Service 8am – 8:30pm | 12 Chat Service 8am – 8:30pm | 13 Chat Service 8am – 8:30pm | 14 Chat Service 8am – 5pm | 15 Chat Service 10am – 4:30pm |
16 Chat Service 10am – 4:30pm | 17 Chat Service Closed | 18 Chat Service 8am – 8:30pm | 19 Chat Service 8am – 8:30pm | 20 Chat Service 8am – 8:30pm | 21 Chat Service 8am – 5pm | 22 Chat Service 10am – 4:30pm |
23 Chat Service 10am – 4:30pm | 24 Chat Service 8am – 8:30pm | 25 Chat Service 8am – 8:30pm | 26 Chat Service 8am – 8:30pm | 27 Chat Service 8am – 8:30pm | 28 Chat Service 8am – 5pm | |
| March 2025 | ||||||
|---|---|---|---|---|---|---|
| Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
1 Chat Service 10am – 4:30pm | ||||||
2 Chat Service 10am – 4:30pm | 3 Chat Service 8am – 8:30pm | 4 Chat Service 8am – 8:30pm | 5 Chat Service 8am – 8:30pm | 6 Chat Service 8am – 8:30pm | 7 Chat Service 8am – 5pm | 8 Chat Service 10am – 4:30pm |
9 Chat Service 10am – 4:30pm | 10 Chat Service 8am – 8:30pm | 11 Chat Service 8am – 8:30pm | 12 Chat Service 8am – 8:30pm | 13 Chat Service 8am – 8:30pm | 14 Chat Service 8am – 5pm | 15 Chat Service 10am – 4:30pm |
16 Chat Service 10am – 4:30pm | 17 Chat Service 8am – 8:30pm | 18 Chat Service 8am – 8:30pm | 19 Chat Service 8am – 8:30pm | 20 Chat Service 8am – 8:30pm | 21 Chat Service 8am – 5pm | 22 Chat Service 10am – 4:30pm |
23 Chat Service 10am – 4:30pm | 24 Chat Service 8am – 8:30pm | 25 Chat Service 8am – 8:30pm | 26 Chat Service 8am – 8:30pm | 27 Chat Service 8am – 8:30pm | 28 Chat Service 8am – 5pm | 29 Chat Service 10am – 4:30pm |
30 Chat Service 10am – 4:30pm | 31 Chat Service 8am – 8:30pm | |||||
| April 2025 | ||||||
|---|---|---|---|---|---|---|
| Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
1 Chat Service 8am – 8:30pm | 2 Chat Service 8am – 8:30pm | 3 Chat Service 8am – 8:30pm | 4 Chat Service 8am – 5pm | 5 Chat Service 10am – 4:30pm | ||
6 Chat Service 10am – 4:30pm | 7 Chat Service 8am – 8:30pm | 8 Chat Service 8am – 8:30pm | 9 Chat Service 8am – 8:30pm | 10 Chat Service 8am – 8:30pm | 11 Chat Service 8am – 5pm | 12 Chat Service 10am – 4:30pm |
13 Chat Service 10am – 4:30pm | 14 Chat Service 8am – 8:30pm | 15 Chat Service 8am – 8:30pm | 16 Chat Service 8am – 8:30pm | 17 Chat Service 8am – 8:30pm | 18 Chat Service Closed | 19 Chat Service 10am – 4:30pm |
20 Chat Service 10am – 4:30pm | 21 Chat Service Closed | 22 Chat Service 8am – 8:30pm | 23 Chat Service 8am – 8:30pm | 24 Chat Service 8am – 8:30pm | 25 Chat Service 8am – 5pm | 26 Chat Service 10am – 4:30pm |
27 Chat Service Closed | 28 Chat Service 8am – 5:30pm | 29 Chat Service 8am – 5:30pm | 30 Chat Service 8am – 5:30pm | |||
| May 2025 | ||||||
|---|---|---|---|---|---|---|
| Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
1 Chat Service 8am – 5:30pm | 2 Chat Service 8am – 4:30pm | 3 Chat Service Closed | ||||
4 Chat Service Closed | 5 Chat Service 8am – 5:30pm | 6 Chat Service 8am – 5:30pm | 7 Chat Service 8am – 5:30pm | 8 Chat Service 8am – 5:30pm | 9 Chat Service 8am – 5:30pm | 10 Chat Service 10am – 4:30pm |
11 Chat Service 10am – 4:30pm | 12 Chat Service 8am – 5:30pm | 13 Chat Service 8am – 5:30pm | 14 Chat Service 8am – 5:30pm | 15 Chat Service 8am – 5:30pm | 16 Chat Service 8am – 5:30pm | 17 Chat Service 10am – 4:30pm |
18 Chat Service 10am – 4:30pm | 19 Chat Service Closed | 20 Chat Service 8am – 5:30pm | 21 Chat Service 8am – 5:30pm | 22 Chat Service 8am – 5:30pm | 23 Chat Service 8am – 5:30pm | 24 Chat Service 10am – 4:30pm |
25 Chat Service 10am – 4:30pm | 26 Chat Service 8am – 5:30pm | 27 Chat Service 8am – 5:30pm | 28 Chat Service 8am – 5:30pm | 29 Chat Service 8am – 5:30pm | 30 Chat Service 8am – 5:30pm | 31 Chat Service 10am – 4:30pm |
| June 2025 | ||||||
|---|---|---|---|---|---|---|
| Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
1 Chat Service 10am – 4:30pm | 2 Chat Service 8am – 5:30pm | 3 Chat Service 8am – 5:30pm | 4 Chat Service 8am – 5:30pm | 5 Chat Service 8am – 5:30pm | 6 Chat Service 8am – 5:30pm | 7 Chat Service 10am – 4:30pm |
8 Chat Service 10am – 4:30pm | 9 Chat Service 8am – 5:30pm | 10 Chat Service 8am – 5:30pm | 11 Chat Service 8am – 5:30pm | 12 Chat Service 8am – 5:30pm | 13 Chat Service 8am – 5:30pm | 14 Chat Service Closed |
15 Chat Service Closed | 16 Chat Service 8am – 5:30pm | 17 Chat Service 8am – 5:30pm | 18 Chat Service Closed | 19 Chat Service 8am – 5:30pm | 20 Chat Service 8am – 4:30pm | 21 Chat Service Closed |
22 Chat Service Closed | 23 Chat Service 8am – 5:30pm | 24 Chat Service 8am – 5:30pm | 25 Chat Service 8am – 5:30pm | 26 Chat Service 8am – 5:30pm | 27 Chat Service 8am – 4:30pm | 28 Chat Service Closed |
29 Chat Service Closed | 30 Chat Service 8am – 5:30pm | |||||
| July 2025 | ||||||
|---|---|---|---|---|---|---|
| Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
1 Chat Service Closed | 2 Chat Service 8am – 5:30pm | 3 Chat Service 8am – 5:30pm | 4 Chat Service 8am – 4:30pm | 5 Chat Service Closed | ||
6 Chat Service Closed | 7 Chat Service 8am – 5:30pm | 8 Chat Service 8am – 5:30pm | 9 Chat Service 8am – 5:30pm | 10 Chat Service 8am – 5:30pm | 11 Chat Service 8am – 5:30pm | 12 Chat Service 10am – 4:30pm |
13 Chat Service 10am – 4:30pm | 14 Chat Service 8am – 5:30pm | 15 Chat Service 8am – 5:30pm | 16 Chat Service 8am – 5:30pm | 17 Chat Service 8am – 5:30pm | 18 Chat Service 8am – 5:30pm | 19 Chat Service 10am – 4:30pm |
20 Chat Service 10am – 4:30pm | 21 Chat Service 8am – 5:30pm | 22 Chat Service 8am – 5:30pm | 23 Chat Service 8am – 5:30pm | 24 Chat Service 8am – 5:30pm | 25 Chat Service 8am – 5:30pm | 26 Chat Service 10am – 4:30pm |
27 Chat Service 10am – 4:30pm | 28 Chat Service 8am – 5:30pm | 29 Chat Service 8am – 5:30pm | 30 Chat Service 8am – 5:30pm | 31 Chat Service 8am – 5:30pm | ||