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University of Alberta Library Home > Library Services > Borrower Services & Library Cards

Library Cards & Borrowing Privileges

  • University of Alberta Students, Academics & Staff
  • University of Alberta Alumni
  • Continuing & Professional Education Students
  • University of Calgary Social Work Students
  • St. Stephen's College Students
  • NEOS Libraries Clients
  • The Alberta Library (TAL)
  • Members of the Public
  • Reciprocal Agreements
  • Distance Students

University of Alberta Students, Academics & Staff

Type of Material
Loan Period
Details
University of Alberta MaterialsTerm Loan:
Oct 1-Jan 31
Feb 1-May 31
Jun 1-Sept 29

After 1 week, items are subject to recall notice (2 week loan period guaranteed)
  • Maximum of 4 renewals
  • No Fines
  • Recalls: Library account is blocked after 1 day over the recall due date
  • At 31 days overdue, you will receive a lost item notice ($150/item). This blocks your account
University of Alberta Course Materials
Most items: 2 hours
Law: 1 day
Robotics: 1 week
  • No renewals, no holds
  • First come, first serve
  • Overdue fines of $1/item per hour
  • Robotics overdue fines of $1/item per day
University of Alberta Multimedia Technology Lending (video cameras, cameras, etc.)
72 hours
  • No renewals, no holds
  • Overdue fines of $1/item per hour
  • Tech lending materials that are assumed lost will be charged $150. Higher charges may be assessed based on cost. This blocks your account
NEOS Materials3 weeks

After 1 week, items are subject to recall notice (2 week loan period guaranteed)
  • Maximum 4 renewals
  • No Fines
  • Recalls: Library account is blocked after 1 day over the recall due date
  • At 31 days overdue, you will receive a lost item notice ($150/item). This blocks your account
Inter Library Loans Materials4 weeks
  • Possibility of renewal - will vary
  • No Fines
  • At 31 days overdue, the item is assumed lost. A fee of $150 will be applied, subject to the lending library's fees. This blocks your account
  • Lost Item Charge: $150/item. Higher charges may be assessed based on cost
  • Discretionary fine (for breach of regulations, abuse of privileges, etc): $50
  • Please contact us via the Account Inquiry form for information about your account
  • Renew material online at My Account or by contacting us: Ask Us!
  • Number of items you can borrow: Unlimited

Recalls

  • If requested by others, your borrowed items will be recalled
  • Check your email for a "Recall Notice" with revised due date
  • You have 7 days to return the recalled item(s)
  • Recall notices are not sent for items that are already overdue

Suspension of Borrowing Privileges

The University of Alberta Library suspends your borrowing privileges when:

  • Bills/accruing fines = $50 or more
  • Items overdue for 31 days or more are marked as lost and charged $150/item
  • Recalled material not returned by recall due date

How to Pay Fines

  • Online via My Account
  • InfoLink: Cash or ONEcard payment can be made in-person at all InfoLink locations. Credit or debit card payment is also available at the InfoLink ONEcard Service Centre (9104 HUB) and Student Life Central (0-81 SUB). Please refer to InfoLink website for hours of operation
  • By Phone: Payment arrangements can be made by phone by calling the Library Financial Services and Analysis Office at 780-492-6305. If you leave a voicemail, provide only your name and phone number
  • By Mail: Make cheques payable to University of Alberta Library; include your ONEcard Barcode Number or Student ID Number on the back of the cheque. If your cheque does not already include your current address and telephone number, include this information on the cheque as well. Mail cheque to:
    • University of Alberta
      5-07 Cameron Library
      11231 Saskatchewan Drive NW
      Edmonton, AB T6G 2J8
      Attn: Rehana Bennett

Student Account Blocked (BearTracks, etc.)

If you have outstanding library fees, a block may be placed on your student account (encumbrance). This will result in the following restrictions:

  • loss of access to library borrowing and other library services
  • loss of access to enrolment records, examination results and academic transcripts
  • the inability to graduate until the outstanding debt is cleared

When you pay your fine in full, the block will be lifted in approximately 90 minutes.

Want to checkout books with your phone?
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U of A Students, Academics & Staff - your ONEcard is your Library Card!

One Card

For more information, or to report a lost or stolen card, visit the ONEcard Website.

Access to Online Resources

Your CCID is your key to access the online information you need for your work (eg. e-books, e-journals, articles) from on or off campus.

Library Email Notifications

Courtesy email reminders are sent to your @ualberta.ca account for:

  • Due date reminder (3 days before, and on the due date)
  • Overdue items reminder (at 2 days overdue and at 7 days overdue)
  • 31 days overdue (becomes a Lost Item Charge, default $150/item)
  • Recalled item: 7 days to return it
  • Hold ready for pick-up
  • Monthly summary of fines owed

To keep track of your library materials, holds, and fines, please use My Account.

Library Privileges & Responsibilities

Use of the University of Alberta Library is a privilege with associated responsibilities for all clients. Within the parameters of the policies, no user should be unduly disadvantaged through the use or abuse of the library by another client, whatever client group.

Community Expectations

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