Borrower Terms
Current U of A Students, Faculty + Staff
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Loan Periods | Place Hold | Recalls | Suspension of Borrowing Privileges | How to Pay Fines | Student Account Blocked
Loan Periods
Type of Material | Loan Period | Details | |
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University of Alberta Materials | Term Loan Due Date:
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University of Alberta Course Materials |
Most items: 2 hours Law: 1 day Robotics: 1 week |
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University of Alberta Multimedia Technology Lending (video cameras, cameras, etc.) |
72 hours |
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NEOS Materials | 3 weeks After 1 week, items are subject to recall notice (2 week loan period guaranteed) |
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Interlibrary Loan Materials | 4 weeks |
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Place Hold
A hold is an online request to have an item delivered to the library location of your choice. Place a hold for items that are located at a library location that is inconvenient for you to get to (eg. RCRF) or for items that are currently "checked out" to another person. To place a hold follow these steps:
- Click the button
- Login with CCID or barcode + PIN
- Select your prefered library pickup location
- Wait for the email notification indicating your items are ready for pickup
Recalls
- If requested by others, your borrowed items will be recalled
- Check your email for a "Recall Notice" with a revised due date
- You have 7 days to return the recalled item(s)
- Recall notices are not sent for items that are already overdue
- Please plan for out-of-town stays by returning items that might be recalled before you leave
Suspension of Borrowing Privileges
The University of Alberta Library suspends your borrowing privileges when:
- Bills/accruing fines = $50 or more
- Items overdue for 31 days or more are marked as lost and charged $150/item
- Recalled material not returned by recall due date
How to Pay Fines
- Online via My Account
- InfoLink: Cash or ONEcard payment can be made in-person at all InfoLink locations. Credit or debit card payment is also available at the InfoLink ONEcard Service Centre (9104 HUB) and Student Life Central (0-81 SUB). Please refer to InfoLink website for hours of operation
- By Mail: Make cheques payable to University of Alberta Library; include your ONEcard Barcode Number or Student ID Number on the back of the cheque. If your cheque does not already include your current address and telephone number, include this information on the cheque as well. Mail cheque to:
- University of Alberta
5-07 Cameron Library
11231 Saskatchewan Drive NW
Edmonton, AB T6G 2J8
Attn: Rehana Bennett
Student Account Blocked (Bear Tracks, etc.)
If you have outstanding library fees, a block may be placed on your student account (encumbrance). This will result in the following restrictions:
- loss of access to library borrowing and other library services
- loss of access to enrolment records, examination results and academic transcripts
- the inability to graduate until the outstanding debt is cleared
When you pay your fine in full, the block will be lifted in approximately 90 minutes.