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Library Cards & Borrowing Privileges

Borrowing Privileges - Members of the Public

Type of Material	Loan Period	Details
University of Alberta or NEOS Library Materials	2 weeks	Maximum 4 renewals Overdue fines $1/day At 31 days overdue, you will receive a lost item notice ($150/item). This blocks your account
University of Alberta Course Materials	No Loan
Lost Item Charge: $150/item. Higher charges may be assessed based on cost Discretionary fine (for breach of regulations, abuse of privileges, etc): $50 Please contact us via the Account Inquiry form for information about your account or if you feel your fine is not valid Renew material online at My Account or by contacting us: Ask us! Number of items you can borrow: 30 Members of the public may place holds on materials held at any NEOS Library, including the University of Alberta (some exceptions apply)

Suspension of Borrowing Privileges

Borrowing privileges will be suspended when bills/accruing fines total over $50.

How to Pay Fines

Online via My Account
InfoLink: Cash or ONEcard payment can be made in-person at all six (6) InfoLink locations. Credit or debit card payment is also available at the InfoLink ONEcard Service Centre (HUB mall) and the InfoLink Desk at Student Life Central (Lower Level SUB). Please refer to InfoLink website for hours of operation.
By phone: Payment arrangements can be made by phone by calling the Library Financial Services and Analysis Office at 780-492-6305. If you leave a voicemail, provide only your name and phone number
By Mail: Make cheques payable to University of Alberta Library; include your ONEcard barcode number or Student ID number on the back of the cheque. If your cheque does not already include your current address and telephone number, include this information on the cheque as well. Mail cheque to:
- University of Alberta
  5-07 Cameron Library
  11231 Saskatchewan Drive NW
  Edmonton, AB T6G 2J8
  Attn: Rehana Bennett

Borrower Cards for Members of the Public:

Eligible for one of three card options:

1. External Borrower Card - free
Available at any U of A Library service desk.

Membership term: 1 year - with valid photo ID and proof of current Canadian address (a driver's license is ideal). Borrow 30 items from UAL collection and other NEOS libraries

2. Your Home Public Library Card
Register your current card from your home public library at any U of A Library service desk.

Membership term: 1 year - with valid photo ID and proof of current Canadian address (a driver's license is ideal). Borrow 30 items from UAlberta collection and other NEOS libraries.

3. The Alberta Library (TAL) Card
Borrowed items can be returned at any TAL member library. To keep track of your library materials, holds, and fines, please use My Account.

Access to University of Alberta Library Online Resources

Visitors to the University of Alberta Library may access library licensed online resources such as databases or eBooks on-site only, from a library computer terminal or using the wireless network on your laptop (UWS). To access these resources, visit a library service desk to obtain a temporary (daily) Library Network Access ID. You will be asked to present your photo ID with proof of a Canadian address (eg. driver's license).

Library Privileges & Responsibilities

Use of the University of Alberta Library is a privilege with associated responsibilities for all clients. Within the parameters of the policies, no user should be unduly disadvantaged through the use or abuse of the library by another client, whatever client group.

Community Expectations

(version française)