Item Information
Catalogue Record
101 communication skills for veterinary teams
Myers, Wendy S, author
| Publisher: |
Communications Solutions for Veterinarians Inc., |
| Pub date: |
[2014] |
| Pages: |
140 pages : |
| ISBN: |
9780988183407 |
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1 copy available at Northwestern Polytechnic - Fairview Learning Commons.
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| SF 610.5 M94 2014 |
1 |
Local Loan
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Reference
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101 communication skills for veterinary teams
Myers, Wendy S, author
101 communication skills for veterinary teams
Myers, Wendy S, author
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Personal Author:
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Myers, Wendy S, author
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Title:
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101 communication skills for veterinary teams / Wendy S. Myers.
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Publication:
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Highlands Ranch, Colorado : Communications Solutions for Veterinarians Inc., [2014]
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Copyright date:
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©2014
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Physical description:
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140 pages : illustrations ; 23 cm
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Content type:
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text txt
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Media type:
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unmediated n
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Carrier type:
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volume nc
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Subject term:
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Communication in medicine.
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Subject term:
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Pet medicine.
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General Note:
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Spiral bound.
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Bibliography note:
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Includes bibliographical references.
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Contents Note:
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Powerful phone skills -- Delivering exceptional client service -- Best practices in exam room communication -- Explaining finances with confidence -- Following up on needed patient care -- Handling difficult situations with grace and professionalism.
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Local note:
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Northwestern Polytechnic copy donated.
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ISBN:
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9780988183407
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key:
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10333223
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